samsonite luggage warranty registration

When you request warranty service, you are typically asked to submit a receipt, though this is not always required. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. Incidental and consequential damages are expressly disclaimed. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. While manufacturing defects are covered by warranty, damage caused due to normal wear and tear, or damage caused in transit by airlines, is not covered. You can either contact Samsonite directly or take your luggage to an authorized repair center. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. But as with any other products, it is not indestructible. Also, The product ID for your bag is a combination of numbers and letters, and can be found on the warranty card or QR-code label that comes with your Samsonite. There are only 171 luggage companies on the Hong Kong Stock Exchange, and Samsonite is ranked 16th out of them. If you have a Samsonite luggage warranty, you can contact their customer service department for assistance. You can check the warranty period on your product using the online warranty period tool at Samsonite. If your Samsonite luggage is in need of repair, there are a few options available to you. Samsonite, American Tourister, Canadian Tourister & Lipault. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Manufacturing specifications are subject to change without notice. United States: 1-800-262-8282 Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. Save my name, email, and website in this browser for the next time I comment. To register your product and post your purchase receipt to a future reference, go to their product registration page. Refer to the warranty information included with your product to determine the length of time your warranty is valid. Find your local Samsonite store and favorite bag. This number can usually be found on the products tag or label. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. Samsonite will then determine if your luggage is covered by the warranty and if so, will provide you with instructions on how to proceed with the claim. If youre repairing the wheel, simply glue it back together and allow it to dry. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Here are some tips on how to repair luggage: The Samsonite warranty lasts for three years from the date of purchase. They should be able to help you out. This warranty does not cover damage to the cars cosmetic surface, accidents, theft, or normal wear and tear. Once the wheel is removed, youll need to assess the damage. Discover our vast range of suitcases, laptop bags and other luggage. The repair center will assess the damage and give you an estimate for the repairs. WebOur Guarantee. Samsonite offers a limited warranty for most of their products. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. Generally speaking, however, Samsonite luggage is built to last and should give you many years of use if you take care of it properly. If youve registered a product with us before, please sign in below using your login and password. Inspect your Product immediately after handling by anyone other than you. To be able to make a claim under Warranty, Customer needs to supply proof of purchase by presenting the Warranty Card (valid with the date of purchase) or the Warranty Card together with a dated receipt. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. Samsonite offers a wide range of warranties on their products, ranging from 10 years to a lifetime warranty. Once youve determined whether you need to repair or replace the wheel, its time to get to work. State. Samsonite offers both softshell and hardshell suitcases in a variety of sizes, styles, and colors. Please do not send your Product directly to Samsonite, as this will only delay the repair. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. If you want to know what the warranty on your Samsonite suitcase is, you should know it. Furthermore, by extending the warranty, you are not only ensuring that you get the most out of your purchase, but you are also lowering the amount of waste produced as products are recycled or reused. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. - ! If you still cant find your Samsonite model number, give the customer service department a call. Forgot your password? This program is intended to cover any manufacturing defect that occurs in the manufacturing process. This warranty is global and you may have your Product repaired at any Service Center in the world. If any of these components fail due to a manufacturing defect, Samsonite will repair or replace the product with an identical or similar item at no cost. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Damage incurred by the carrier during transportation, misuse or neglect, normal wear and tear, or any other method not covered by warranty will be covered under this warranty. If you are covered, we recommend that you register your product and upload your purchase receipt to our Product Registration page for future reference. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. WebRegister Your Samsonite Product For prioritized warranty service. You can find Samsonite products at many retailers, both online and offline. ext 237 (French Calls) If you choose to contact Samsonite directly, you can do so by phone or email. Exclusive online offer. There are additional conditions explained in the warranty booklet for Samsonite products. Canada: 1-800-265-4933 You will need to provide your name, address, and email address. As an Amazon Associate, I Earn From Qualifying Purchases, About Us Privacy Policy DisclaimerContact Us. Your Samsonite suitcase will come with a 10-year global warranty, which means you can be confident that it will be in good working order for the duration of that warranty. Are Authentic Coach Bags Made In The Philippines? Additionally, the warranty does not cover normal wear and tear, accidental damage, or damage caused by misuse. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. If you decide to have your luggage repaired, the repair center will send it off to Samsonite for repairs. Samsonite does not offer a lifetime warranty on its luggage. Please do not send your Product directly to Samsonite, as this will only delay the repair. Consequently, if a problem occurs with this United States: 1-800-262-8282 For warranty service at a Service Center, you will need the original receipt of purchase. You should consider all the key factors before making a decision. The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. Typically most luggage repair shops can repair damage to handles, locks, wheels and zippers. The warranty provided herein is limited to the value of the Product. Mexico: 01800) 904 89 00, Britto by Heys 21" Transparent Carry-On - "A New Day", Disney Mickey Mouse Classic Hardside 20" Spinner, Hartmann Ratio Classic Deluxe 2 Global Carry-On Spinner, Mancini Buffalo Leather 15.6" Laptop Backpack. To the extent permitted by applicable law, any implied warranties are hereby excluded. Reliable Quality And Durability: Samsonites 10-year Warranty. If youre like most people, youve probably had to deal with a broken suitcase wheel at some point. Street *. While any qualified luggage repair facility can care for your luggage, only Samsonite Authorized Repair Centers are authorized to do warranty repair work. Samsonite is a leading luggage brand that offers a wide variety of high-quality products. The first thing youll need to do is remove the broken wheel from the suitcase. This warranty is global and you may have your Product repaired at any Service Center in the world. Our warranty is intended to give you specific legal rights. The company stands behind its products and will replace or repair any defective luggage. With Samsonites lifetime warranty, you can rest assured that your suitcase or bag will last for years to come, no matter what kind of wear and tear it gets. The warranty provided herein is limited to the value of the Product. limited to, the cost of packaging, shipping and applicable taxes. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. If the wheel is simply cracked, you may be able to glue it back together. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. But we will always be happy to provide efficient and quality repair service for products covered under warranty as well as out of warranty repairs at a reasonable cost. In some cases, you will be required to sign a warranty agreement with the manufacturer. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travellers. WebSamsonite Warranty. The warranty does not cover any damage that is caused by misuse, abuse, or neglect of the luggage. While it can be frustrating, its actually not that difficult to fix. Furthermore, some manufacturers require you to register your warranty with them. If it is, return the luggage to Samsonite for repair. Shopping at Samsonite is risk-free. Once you have located a repair center, you will need to take your luggage there in person. Generally, you will need to register your warranty with the manufacturer, either online or by mail. You can save money and reduce waste by purchasing it. To do this, simply unscrew the wheel from the axle. . Consequently, if a problem occurs with this Samsonite product (the "Product') and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. The Samsonite luggage warranty covers any manufacturing defects in your Samsonite luggage for the lifetime of the product. Please turn it on so that you can experience the full capabilities of this site. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. authorities. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. House Nr *. United States: 1-800-262-8282 Heres a quick guide on how to repair luggage wheels. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. When you purchase a Samsonite product, You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. This warranty is intended to give you specific legal rights. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Register. REACH addresses the production and use of chemical substances, and their potential impacts on both human health and the environment. It is important that Customers inspect their luggage after it has been handled by an airline company or any transit company. All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. comparable Samsonite product. If you no longer have your Warranty information, please contact [email protected] with pictures of your product. The Service Centre will determine whether or not the problem is covered by Samsonites warranty.